Enforcing a NYC DOE Impartial Hearing Order

One would think that DOE would honor impartial hearing orders.  I mean they will, once you twist DOE’s proverbial arm. There’s a couple of ways to do this.  Hire an attorney to chase your money.  I’ve heard stories that attorney’s charge as much as 7% to chase your awarded money. Don’t mind me, but THAT IS NUTS. Stop the insanity and learn how to do it for free….

File a NYSED complaint.  As always, it’s best to setup DOE to show that you have done everything possible to get paid and they have ignored you (not complied).

• Attach your decision and required documentation, i.e. receipts, invoices, credit card statements, etc. and email it all to Sapna Kapoor, Director of DOE’s Implementation Unit and cc: [email protected]
• You can find DOE’s information on their Implementation Unit here; 
• If you do not hear from the implementation unit within a week write up your NYSED complaint;
• In a new email, attach the NYSED complaint AND all the attachments from the initial email with subject line “NYSED Complaint Pending, case # 123456”
• If after two days, you still don’t have the attention of the implementation department snail-mail your complaint to NYSED, your two emails and ALL the attachments. Yes, snail-mail all the hard copies.
• Resend your second email and change the subject line to “NYSED Filed Complaint, case # 123456”
• Wait for guidance from NYSED. NYSED will either send you a letter or call you.
• Sit back and watch the magic happen

I filed my most recent NYSED complaint on March 9, 2021 and received my reimbursement (for a MacBook, iPad, Apple Pencil and hearing aids) via direct deposit on May 11, 2021. 
A word about NYSED complaints. All decisions are final. I cannot stress enough that you need to file on clear black/white issues, nothing grey. Keep the complaints brief. Dot your “i”s and cross your “t”s.
Don’t feel confident? Feel free to reach out to me.
In order to enroll for direct deposit you must have received a previous reimbursement and go to the following website NYC.gov/pip and follow the instructions If you need assistance contact the PIP/FISA Help Desk at the email below, and leave a contact number. [email protected]
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* I am not an attorney. This is not legal advice.