Eventually, almost all parents of NYC special needs kids are stymied by a branch of DOE not doing what they are supposed to do. We have all been there, and the range of roadblocks is vast and variegated:
The good news is that DOE does have a hotline and I am here to help you navigate it!
Here are my SIX STEPS to P311:
While P311 will not resolve every complaint, I have been amazed at the speed and complexity of the complaints that they have been able to resolve. It’s a terrific resource for parents, so do follow the above recipe use it effectively as one more arrow in the quiver of being an IEP parent/warrior for your child!